The business location has received mixed reviews from customers. Some have reported positive experiences with friendly and caring staff, while others have encountered issues with scheduling, customer service, and communication. One customer reported a particularly distressing experience where a family friend with dementia was left unattended after a medical procedure. Several customers have also mentioned difficulties with scheduling appointments, with some experiencing long wait times or being disconnected from call centers. Despite these issues, some customers have praised the cleanliness and comfort of the facility, as well as the professionalism and kindness of the staff. Overall, the business location seems to have a mixed record, with some areas needing improvement.