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Verizon

4.1

• (1 reviews)

100 1802 W Kennedy Blvd Boulevard, Tampa

1.20

mil

100 1802 W Kennedy Blvd Boulevard, Tampa

1.20

mil

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Overview

Victra is the Largest Verizon Authorized Retailer with more than 1,400 locations. Visit a Victra Verizon Store near you for Verizon Deals.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Onsite services

In-store pickup

In-store shopping

Electronics

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Innovativeness

4.5

Pricing

4.2

Overall

4.1

Quality

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

Review of Victra Verizon Store on W Kennedy Blvd in Tampa:The store has a good overall reputation, with a high overall score of 4.2 out of 5. The quality of service provided by the staff is excellent, with a score of 4.3 out of 5. However, the pricing of products and services is somewhat average, with a score of 4.2 out of 5. The store's innovativeness in terms of offering new products and services is also good, with a score of 4.5 out of 5.The store has a variety of features, including NFC mobile payments, debit card and credit card payments, recycling of electronics, wheelchair-accessible parking and entrance, and Wi-Fi. The store is also LGBTQ+ friendly and has a crowd of LGBTQ+ customers.The store has a long list of clients' feedback, both positive and negative. Some customers praised the store's staff, particularly employees such as Diana, Yaakoub, and Ari, who were described as friendly, knowledgeable, and helpful. They also appreciated the store's ability to offer competitive prices and promotions.However, some customers had negative experiences, complaining about long wait times, poor customer service, and misleading sales tactics. One customer reported being charged extra fees for accessories and promotions that were not clearly explained. Another customer reported being told that a phone was free, but then being charged for it. These negative experiences suggest that the store needs to improve its customer service and sales practices.Overall, the Victra Verizon Store on W Kennedy Blvd in Tampa has a good reputation, but it needs to work on improving its customer service and sales practices to provide a better experience for its customers.Some issues with the store include:* Long wait times* Poor customer service* Misleading sales tactics* Extra fees for accessories and promotions* Inaccurate information about prices and promotionsIt is recommended that customers do their research and read reviews before visiting the store. They should also ask questions and clarify any information they are unsure about to avoid any misunderstandings. Additionally, the store should consider providing better training to its staff to ensure that they are providing accurate and helpful information to customers.