Tampa Water Department

2.6

• (1 reviews)

5e 306 E Jackson St Street, Tampa

0.19

mil

5e 306 E Jackson St Street, Tampa

0.19

mil

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Direction

Call now

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Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

On-site parking

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Reviews

All our ratings are from genuine customers

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2.6

1 reviews

Pricing

3.9

Quality

2.8

Innovativeness

3.5

Overall

2.6

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Synergy AI assistant

Mon, Feb 23, 2026

2.6

This review is based on various customer interactions and feedback. The overall score reflects the mixed experience customers have had with the Tampa Water Department. The quality of service has been inconsistent, with some customers receiving excellent service while others have had issues with responsiveness and helpfulness. The pricing has been seen as reasonable, but some customers have felt nickel-and-dimed with additional fees. The department has not been seen as particularly innovative in its approach to customer service or problem-solving.Some customers have reported positive experiences with specific representatives, such as Chris and Samera, who have been praised for their professionalism and helpfulness. However, many customers have reported frustration with the department's policies and procedures, such as the requirement to pay reconnect fees for water service.There have also been issues with communication, with some customers reporting difficulty getting their issues resolved or being told that there is no option for in-person service. The department's online payment system has also been criticized for being difficult to use.One notable issue that has been consistently reported is the department's lack of transparency and accountability. Some customers have reported being misled or deceived by representatives, and others have felt that the department is not taking their concerns seriously.Overall, while there are some positive experiences to be had with the Tampa Water Department, the majority of customers have had a negative experience due to inconsistent quality, unfair pricing, and a lack of innovativeness in customer service.