Tampa
Tampa Electric Company
5.69
5.69
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Quality
Pricing
Overall
Submit a review
The business location of Tampa Electric Company has received mixed reviews from customers. While some have reported positive experiences with customer service, many others have been dissatisfied with the quality of service, including frequent power outages, high bills, and poor communication. Some customers have also expressed frustration with the company's automated phone system, which can be difficult to navigate and unhelpful in resolving issues.In terms of pricing, some customers have felt that their bills are too high, while others have reported no issues with the cost of their service. However, the company's recent rate hikes have been a source of controversy among customers, who feel that they are being taken advantage of.The company's innovativeness has been praised by some customers, who appreciate the efforts to upgrade the power grid and improve service. However, others have criticized the company for not doing enough to prevent outages and for being slow to respond to customer needs.Some customers have reported issues with customer service representatives being unhelpful or rude, while others have praised the kindness and compassion of certain representatives. Overall, the company's customer service has been inconsistent, with some customers having positive experiences and others feeling frustrated and disappointed.The company's accessibility features, including a wheelchair-accessible parking lot and entrance, are a plus for customers with mobility issues. However, some customers have reported issues with getting in touch with the company's customer service department, including long wait times and unhelpful automated messages.Overall, the Tampa Electric Company is a mixed bag, with some customers reporting positive experiences and others feeling frustrated and dissatisfied. While the company has made efforts to improve service and communication, there is still room for improvement in terms of customer satisfaction and quality of service.
Own this business?
Categories
Construction & Development
Electricians
Electric utility company
Contact business
1