Tampa
Tampa Bay Radiology Consultants
0.04
0.04
Features
Restroom
Debit cards
Wheelchair accessible restroom
Appointments recommended
Wheelchair accessible entrance
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Overall
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This location, Building 100, Ashley Dr S Street, Suite 1500, Tampa City, seems to have a lot of problems. Despite being a medical service center, the staff appears to be unresponsive and unhelpful. Many customers have reported being billed incorrectly, with some even being double-charged for services. One customer had to go through multiple conversations with the billing team to resolve the issue, but even then, they were not satisfied with the outcome.The location's reliance on a third-party billing team in the Philippines seems to be a major issue, as many customers have reported speaking with representatives who do not understand their concerns or are unable to resolve their issues. This lack of understanding and communication is frustrating for customers and may lead to a lack of trust in the medical services provided.In addition to billing issues, some customers have also reported difficulty in getting information about their medical bills. One customer was unable to get information about their bill because the phone number listed did not work. This lack of transparency and communication is a major concern.It's worth noting that one customer reported that the staff was very helpful and resolved their issue, but this seems to be an exception rather than the rule.The location's address, phone number, and amenities (such as wheelchair-accessible restrooms and parking) suggest that it is a legitimate medical service center. However, the numerous complaints about billing issues and lack of communication with the staff raise serious concerns about the quality of service provided.One major issue that stands out is the lack of clear communication and transparency in the billing process. Customers are often left confused and frustrated when trying to resolve issues with their bills.The lack of innovativeness is not clear in this review as there is not enough information. The pricing seems to be one of the better aspects of this location, but it's not enough to outweigh the numerous issues with billing and communication. The overall quality of the medical services provided is unclear, as the complaints are primarily about billing issues rather than the quality of care. However, the lack of clear communication and transparency raises concerns about the overall quality of service.
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Categories
Medical Service
Other Medics
Radiologist
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