The business is located on FL-589 Street in Tampa City and operates 24/7, providing convenient services for drivers. The location is a toll station and a SunPass facility, making it a convenient spot for those with SunPass accounts. However, some issues with billing and customer service have been reported by clients. One client experienced issues with SunPass continuing to bill them for charges on a misappropriated plate, despite providing official documentation. Another client had trouble speaking to a representative and felt that the customer service was the worst they had ever experienced. Additionally, some clients have reported being overcharged and having issues with faulty equipment. On the other hand, some clients have praised the location for its smooth and clean roads, well-lit surroundings, and convenient toll system. The location's innovativeness could be improved, as some clients have expressed frustration with the billing system and customer service. Despite this, the business seems to be well-maintained and provides a relatively smooth driving experience. One major issue that has been reported is the SunPass billing system, which has caused frustration for several clients. It seems that the system has a tendency to charge clients incorrectly, leading to unnecessary stress and financial burdens. Overall, while the location has its drawbacks, it seems to be a convenient and well-maintained spot for drivers. However, the SunPass billing system needs to be improved to prevent further issues.