This venue is a great place to enjoy live performances and events. The staff is friendly and helpful, with some exceptions. The variety of shows and events is impressive, with something for everyone. The venue itself has its drawbacks, with a somewhat disappointing interior, but it's still a great place to experience art and culture.The Straz center offers good accessibility features, including wheelchair-accessible seating, restrooms, and parking. The venue is also family-friendly and has a good vibe. However, there seems to be some confusion among employees about the VIP experience, which can be disappointing for customers who pay for it.The prices are generally reasonable, with some exceptions in the gift shop. The venue offers on-site parking and nearby garages with reasonable hourly rates. The box office e-tickets are easy to obtain online, making the process smooth.One notable issue is the lack of education among some employees, which can lead to misunderstandings and poor customer service. This is particularly evident in the case of a customer who purchased VIP tickets and had a confusing experience with staff. Despite this, the venue has its strengths and is worth visiting for its events and performances.