Tampa
Sonic Transportation & Logistics
4.29
4.29
Overview
Sonic Transportation & Logistics is open twenty four hours a day, 365 days a year, awaiting your call with live Customer Service personnel on duty.
Features
Wheelchair accessible parking lot
On-site parking
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Overall
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The overall business score of Sonic Transportation & Logistics is 2.0 out of 5, which indicates a poor performance in various aspects. The business appears to have a lot of issues with delivering packages on time, as evident from the numerous complaints about packages being marked as delivered but not actually being received. This has caused frustration and financial losses for customers.The company's quality of service is severely impacted by this issue, as customers expect timely and reliable delivery of their packages. The fact that the company's tracking system is not accurate and that they often provide false information about delivery attempts or completions is a significant concern.Pricing is the only area where the business seems to be doing well, with a score of 5.0 out of 5. This is likely due to the fact that the company has a competitive pricing strategy, but it is not enough to make up for the poor quality of service.In terms of innovativeness, the business has a score of 4.5 out of 5, which suggests that they are making efforts to improve their operations and customer experience. However, this score is somewhat misleading, as the company's innovative efforts are likely being overshadowed by their more significant issues with delivery and customer service.Overall, it seems that Sonic Transportation & Logistics has a long way to go in terms of improving their quality of service and addressing the numerous complaints from customers.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Home & Daily Service
Courier Service
Automotive & Boat Service
Transportation
Community & Government
Post Offices
Transportation service
Mailing service
Logistics service
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