This location has a unique niche, being a LGBTQ+ friendly and transgender safe space, which makes it a welcoming environment for many customers. The business is a small, family-owned shop that has been in operation for many years, which speaks to its commitment to quality and customer service. The shop's owner, Randy, is highly knowledgeable and experienced in servicing and repairing sewing machines, and has a reputation for being honest and dependable. He is known for going above and beyond to ensure customer satisfaction, and is praised for his ability to work with vintage and rare machines.One issue to be aware of is that the shop is a cash-only business, which may be a problem for customers who prefer to use credit or debit cards. However, this is clearly stated in the reviews, and the owner has explained that the fees associated with processing cards are too high for a small business.The shop's hours are limited, with no services offered on Monday and Sunday, which may be a drawback for customers who need to visit during these times. However, the owner has stated that they will try to accommodate customers who live far away by doing the service right away at no extra charge.The shop's prices are extremely reasonable, with many customers praising the value for the quality of service they receive. The owner is also known for his ability to find and repair hard-to-find parts, which is a testament to his knowledge and expertise.Overall, this location is a hidden gem for sewing machine enthusiasts, and is a must-visit destination for anyone looking for quality service and expert knowledge.