This Sephora location in the International Plaza mall in Tampa has a mixed experience. While the store is LGBTQ+ friendly, and offers various payment options, including NFC mobile payments and credit cards, the customer service is a concern. Several customers have reported poor experiences with staff, including being yelled at, ignored, or being treated rudely. Some employees have been praised for their excellent service, such as Andrea, Cesar, and Marissa, but others have been criticized for their poor behavior. The store also has a small and disorganized layout, making it difficult for customers to find products. Additionally, some customers have reported issues with the online ordering and pickup system. However, the store is well-stocked, and customers have praised the selection of high-end brands and products. The staff has also been praised for their knowledge and helpfulness. Overall, the store's poor customer service and layout issues outweigh its strengths, resulting in a mediocre overall experience.