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Sam's Club

4.2

• (1 reviews)

2021 W Brandon Blvd Boulevard, Brandon

8.65

mil

2021 W Brandon Blvd Boulevard, Brandon

8.65

mil

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Website

Overview

Membership-only warehouse chain selling a variety of bulk grocery items, electronics & home goods.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wi-Fi

Free parking lot

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

SNAP/EBT

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.2

Pricing

4.5

Overall

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The location has a mix of both positive and negative experiences from customers. Some customers have praised the store's cleanliness, organization, and friendly staff, while others have expressed frustration with long lines, poor customer service, and issues with online ordering and delivery.The store's prices are generally considered good, with some customers finding great deals on bulk items and others feeling that the prices are not significantly lower than those at regular stores. The store's innovativeness is not explicitly mentioned in the reviews, but some customers have praised the convenience of the scan and go app and the curbside pickup service.Some of the issues that customers have experienced include:* Long lines and wait times, particularly during peak hours and for services like curbside pickup and food delivery.* Poor customer service, including rude or unhelpful staff and a lack of attention to customer concerns.* Issues with online ordering and delivery, including delayed or missing orders and difficulties with communication.* Problems with the store's layout and navigation, including a lack of clear signage and difficulty finding certain items.Despite these issues, many customers have reported positive experiences and have praised the store's cleanliness, organization, and friendly staff. The store's convenient location and wide selection of products are also major advantages.One major issue that customers have mentioned is the long wait times for curbside pickup, with some customers waiting over 30 minutes for their orders to be ready. This has led some customers to cancel their orders and seek alternative options.Overall, the store's reputation is mixed, with some customers singing its praises and others expressing frustration with its limitations. With some improvements to customer service, online ordering and delivery, and store layout, this location could become a more enjoyable and convenient shopping experience for its customers.It's worth noting that the store has responded to some of the negative reviews, apologizing for the issues and promising to take steps to improve the customer experience. However, more consistent and proactive efforts to address these issues could help to improve the store's reputation and satisfaction among its customers.