Tampa
Right Way Elevator Maintenance
13.39
13.39
Overview
Making sure your elevators are safe and effective is not only essential to the security of your building, but it is also vital to the safety of you and your guests. Right Way Elevator Maintenance provides complete elevator maintenance services to ensure your elevators are completely functional, reliable and, above all, safe. With over 36 […]
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
Quality
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This location has its fair share of ups and downs. On one hand, clients have praised the company's design and style of their elevators, with one client specifically mentioning that they were impressed with the company's professionalism, knowledge, and kindness. Another client was satisfied with the excellent customer service they received, with their technician being a peach. On the other hand, numerous clients have expressed extreme dissatisfaction with the company's services. Several clients have reported being left stranded in their buildings for extended periods due to broken elevators, with one client having to climb four flights of stairs with a 14-pound dog. Others have experienced poor communication, delays, and frustrating excuses from the company. One client even reported that the company's employees were reckless and nearly ran them off the road while driving. Unfortunately, some clients have also had issues with the company's professionalism, with one client feeling disrespected and condescending. Another client was told that their experience was impossible and that they must have been lying or crazy. It is also worth noting that there have been issues with the company's responsiveness to client concerns, with one client experiencing a long delay in getting their elevators repaired after a hurricane. The company's president, Kris, has also been unresponsive to client concerns. Overall, while there have been some positive experiences, the majority of client feedback has been overwhelmingly negative. With such a high volume of complaints, it is clear that the company needs to make significant improvements to its services and customer satisfaction.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Categories
Automotive & Boat Service
Transportation
Elevator service
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