Tampa
Rangel Medical Center
2.80
2.80
Features
Restroom
Debit cards
Wheelchair accessible restroom
On-site parking
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Innovativeness
Pricing
Quality
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The business operates out of a convenient location in Tampa, Building 4160, N Armenia Ave Avenue, Suite A, which is easily accessible by car due to the on-site parking. However, the working hours seem a bit restrictive, with no operations on Sundays. The services offered include physician and family practice physician consultations, as well as medical services and hospital care, making it a comprehensive health facility. The staff appears to be well-equipped to handle NFC mobile payments, debit cards, and credit cards. However, there are issues with customer service, with several complaints about long wait times, unprofessional behavior from the staff, and lack of empathy towards patients' concerns. Some patients have also experienced difficulties in getting their medication refilled, leading to frustration. On the positive side, the facility has a wheelchair-accessible restroom and parking lot, catering to patients with mobility issues. Overall, the business seems to have its strengths in terms of accessibility and payment options, but struggles with customer service and quality of care. One major issue that arises from the complaints is the lack of professionalism and respect towards patients, which seems to be a consistent problem.Despite the working hours that are quite convenient for most, some patients have expressed dissatisfaction with the service they received. Several patients have had to wait for extended periods of time before being seen by a doctor, which is unacceptable. This has led to frustration and a sense of being undervalued by the medical staff. The complaints also highlight issues with communication, where patients have had to repeat their concerns multiple times and have not received clear answers. This lack of transparency and communication has led to mistrust and dissatisfaction among patients.The business's efforts to accommodate patients with mobility issues are commendable, with wheelchair-accessible facilities. However, this does not seem to compensate for the subpar customer service and quality of care that many patients have experienced. Overall, the business needs to address these issues to provide a more satisfactory experience for its patients.There is a significant issue with customer service and communication, which affects the quality of care provided.
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Categories
Medical Service
Family practice physician
General hospital
Physicians
Hospitals
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