Tampa
Quality 2 Transportation, LLC
13.65
13.65
Overview
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Features
Wheelchair accessible parking lot
On-site parking
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Quality 2 Transportation, LLC is a transportation service that caters to individuals with special needs, including the handicapped. Despite its aim to provide reliable transportation, the company has faced numerous complaints from clients who have experienced issues with punctuality, professionalism, and overall quality of service.Several clients have reported being left stranded, having to wait for extended periods of time for their scheduled pick-ups, and being subjected to unprofessional behavior from drivers. Some clients have even shared stories of being dropped off at the wrong locations, being asked to pay extra for services, and being treated with disrespect by the company's staff.On the other hand, some clients have reported positive experiences with the company, citing punctual pick-ups and drop-offs, clean vehicles, and friendly drivers. However, these positive experiences are greatly outnumbered by the negative reviews, which raise serious concerns about the company's ability to provide reliable and trustworthy transportation services.One of the most significant issues with Quality 2 Transportation, LLC is its lack of accountability. Despite numerous complaints, the company has failed to take responsibility for its actions and has instead shifted the blame onto its clients. In some cases, clients have even been told that they are not on the company's schedule, despite having scheduled appointments and confirmed pick-ups.Furthermore, the company's website and social media pages seem to be managed by the owner, who appears to be dismissive of client concerns and complaints. The owner's responses to negative reviews are often generic and fail to address the specific issues raised by clients.In terms of pricing, Quality 2 Transportation, LLC seems to charge competitive rates, with some clients reporting that they are pleased with the company's pricing. However, this is not a sufficient excuse for the company's poor service and lack of accountability.Overall, Quality 2 Transportation, LLC has a lot to improve on in terms of its service quality, professionalism, and accountability. While some clients have reported positive experiences, the numerous complaints and negative reviews suggest that the company is struggling to provide reliable and trustworthy transportation services.
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Categories
Automotive & Boat Service
Transportation service
Transportation
Handicapped transportation service
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