Phoenix House Florida delivers the highest quality of care with professionalism and respect. However, some patients have reported a lack of empathy and unprofessional behavior from certain staff members. They pride themselves on providing outstanding and accessible treatment to adults and teens. Unfortunately, some patients have experienced long wait times, inconsistent scheduling, and a chaotic environment due to a high turnover rate among employees. At Phoenix House Florida, they recognize the need to treat complicated issues related to addiction in an accessible and professional environment. However, some patients have reported feeling like they are just another number, rather than a person in need of care.The accessibility of the location is a plus, with a wheelchair-accessible parking lot and entrance. However, some patients have reported feeling uncomfortable with the atmosphere and decor of the facility. Overall, Phoenix House Florida has the potential to be a great resource for those struggling with addiction. However, it seems that some patients have had negative experiences with certain staff members and the overall environment of the facility.One of the biggest issues is the lack of accountability and responsibility from certain staff members. Patients have reported being prescribed medications without being informed of the potential dangers, and some have even experienced serious health complications as a result. Additionally, some patients have reported feeling uncomfortable with the inconsistent scheduling and long wait times, which can make it difficult to complete the program.