The business has a high overall score, with most customers praising the quality of service and pricing. The innovativeness of the business is also commendable, with customers appreciating the new and exciting features of the vehicles. However, there is one issue that some customers have experienced - the service department has been slow to respond to their needs, with one customer waiting months for repairs to be completed. This issue highlights the need for the business to improve its after-sales service to maintain customer satisfaction. Despite this, the business has received overwhelmingly positive reviews, with customers praising the friendly and knowledgeable staff, the comfortable waiting area, and the smooth purchasing process. The business has also received high ratings for its amenities, including free parking and wheelchair accessibility. Overall, this is a well-run business with a strong reputation for quality and customer service.