NovelE offers a unique combination of environmental engineering and consulting services with a focus on customer care. However, the available information doesn't provide a comprehensive view of their quality, as only one customer had a very positive experience, and another two experienced issues with one of the company's owners. The business seems to prioritize its clients' needs and offers a range of services to help them with cleanup services utilizing innovative technologies. It appears to be a well-managed business, as it provides personalized attention to its customers and maintains a high level of client care.The business hours indicate that it is open from 8 am to 6 pm on Fridays, but it's unclear if they are open at all other times. This could be an inconvenience for clients who need to visit outside of these hours.