The place has a lot to offer, but the overall experience was quite disappointing. The quality of the products was not what I expected, considering the high prices they charge. The prices themselves are quite steep, especially for the oranges, which were not even good. The innovativeness of the place is its unique concept, but it feels like they're relying too heavily on it rather than actually improving and refining their offerings. The highlights of the visit were the tram tour and the animal rescue area, but the experience was marred by the issues with the food and the prices. It's a shame, because with a bit more attention to detail and some price adjustments, this place could be really special. One major issue to note is that some people mentioned being taken advantage of due to being under the impression that they had to order food during the tour, which they then couldn't get refunded for. This lack of transparency and fairness is a major red flag.