This location has a mix of positive and negative reviews, which is reflected in its overall score. While some customers praise the funeral home for its compassionate and professional staff, others have had poor experiences with the staff, particularly with regard to communication and handling of arrangements.Some reviewers have noted that the funeral home's staff is not always reliable or responsive, which can be a significant issue when dealing with a sensitive and emotional time. Additionally, some customers have felt that the funeral home is more focused on making a profit than on providing quality care and services.On the other hand, many reviewers have praised the funeral home's pricing, with some noting that it is competitive and reasonable. The funeral home's location and amenities, such as its on-site chapel and parking, have also been praised by some reviewers.One major issue that has been highlighted by several reviewers is the difficulty in getting in touch with the staff or receiving timely responses to phone calls and emails. This can be a significant problem for customers who are trying to make arrangements or need information during a difficult time.Overall, while this location has some positive qualities, it also has some significant drawbacks that may affect the customer experience.