The overall business score of Mazda of Wesley Chapel is 4.2. While it has its strengths, there are some areas that need improvement. The quality of service can be inconsistent, which may be a concern for some customers. On the other hand, the pricing is very competitive, and the dealership is innovating in various aspects of its business. Overall, it's a solid choice for car buyers, but it may not stand out in terms of quality.The service team is generally friendly and helpful, with some standout employees like Alex, Marty, and Joe. However, there have been some issues with dishonest salespeople and poor customer service after the sale. The dealership has made efforts to address these concerns, but it's clear that more work needs to be done to build trust with its customers.One of the strengths of Mazda of Wesley Chapel is its commitment to customer satisfaction. Employees like KZ, Hamzeh, and Karim are willing to go above and beyond to ensure that customers have a positive experience. However, there are also some red flags, such as the dealership trying to charge customers for additional services that were not agreed upon.Overall, Mazda of Wesley Chapel is a decent choice for car buyers, but it's essential to be aware of the potential issues and to do your research before making a purchase. With a little more attention to detail and a commitment to transparency, this dealership could be a top contender in the area.