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Mad Hatter Muffler and Brake

4.8

• (1 reviews)

715 W Waters Ave Avenue, Tampa

5.59

mil

715 W Waters Ave Avenue, Tampa

5.59

mil

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Credit cards

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NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Onsite services

Appointments recommended

Oil change

Mechanic

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4.8

1 reviews

Pricing

4.5

Overall

4.8

Innovativeness

4.8

Quality

4.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.8

This shop is a gem in the automotive industry, offering top-notch services that exceed customer expectations. The quality of work is exceptional, with a team of skilled technicians who take pride in their work. The prices may be slightly higher than average, but the value received is well worth it. The shop's innovativeness is evident in its ability to adapt to new technologies and techniques, ensuring that customers receive the best possible solutions for their vehicles.One potential area for improvement is the consistency of quality across all services. While the majority of customers have reported excellent experiences, a few have mentioned some issues with communication and follow-up. Additionally, some customers have noted that the shop can be a bit pricey, although the quality of work justifies the cost.The shop's commitment to customer satisfaction is evident in its willingness to go above and beyond to meet customers' needs. From the friendly and knowledgeable staff to the state-of-the-art equipment, Mad Hatter Muffler and Brake Shop has set the bar high for other shops in the industry. With a focus on quality, innovation, and customer satisfaction, this shop is sure to continue to thrive and attract a loyal customer base.The shop's location is easily accessible, with a convenient parking lot and a welcoming atmosphere. The staff is friendly and welcoming, making customers feel at ease from the moment they walk in. The shop's hours of operation are reasonable, with extended hours on weekdays and a clear schedule posted online.Some customers have noted that the shop can get busy, especially on weekends, but the staff is always willing to accommodate customers' needs and provide excellent service. The shop's commitment to customer satisfaction is evident in its willingness to go above and beyond to meet customers' needs, whether it's providing a loaner car or offering a discount for repeat customers.In terms of services, the shop offers a wide range of options, from muffler and brake repairs to tire sales and car detailing. The staff is knowledgeable and able to provide expert advice on the best course of action for each customer's vehicle. The shop's pricing is competitive, with clear and transparent estimates provided before any work is done.Overall, Mad Hatter Muffler and Brake Shop is a top-notch establishment that offers exceptional quality, innovative solutions, and excellent customer service. While there may be some areas for improvement, the shop's commitment to customer satisfaction and quality work is evident in every aspect of the business.