The location is well-established and serves its purpose as a reliable truss manufacturer. However, some customers have reported inconsistent quality of products. Hitek Truss seems to focus on mass production, which might lead to occasional mistakes. Delivery issues have been reported as well, which can cause inconvenience for customers. It's worth noting that not all customers have experienced these problems, and the company has received praise for its helpfulness and responsiveness. The company appears to be wheelchair accessible, which is a positive aspect. The website is easy to navigate, and the phone number is available for those who prefer to communicate in person. The working hours are standard, allowing customers to plan their visits accordingly. It's essential to be cautious when relying on Hitek Truss for your construction needs. While the company has received positive reviews, there are instances where they have failed to meet customer expectations. Notably, some customers have experienced issues with deliveries being rescheduled multiple times. In some cases, the company failed to provide refunds or compensate customers for their inconvenience. These issues should be taken into consideration when deciding whether to use Hitek Truss.