Tampa
Franklin Street Cleaners & Alterations
0.08
0.08
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The business at Building 101, S Franklin St Street, Tampa City has a consistent reputation. Many customers appreciate the convenience of their pick-up and delivery service, which caters to downtown workers. They praise the quality of work, with some clients mentioning specific alterations that were done perfectly. However, a few issues have been reported regarding communication and responsiveness. One customer waited for three weeks to receive their coat, and another experienced damage to their shirt after it was washed and pressed. These incidents suggest a lack of attention to detail and a need for better communication with customers. The business accepts various payment methods, including credit cards and debit cards. Overall, while some customers have had positive experiences, others have faced issues that might deter them from returning.Reviews praise the professionalism and customer service, with some mentioning specific staff members, such as Danny, who is described as a great tailor. However, there are also reports of rudeness from staff, with one customer describing a phone conversation with the owner as belittling.The business seems to have a good reputation for alterations, with some customers praising the quick turnaround time and high quality of work. However, the dry cleaning service has received mixed reviews, with some customers experiencing issues with stains and fabric damage.Overall, while the business has its strengths, it also has some areas for improvement, particularly in terms of communication and responsiveness.
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Home & Daily Service
Cleaning Service
Dry cleaner
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