This company has a lot of issues with customer service, quality of service, and pricing transparency. Most customers have experienced difficulties in getting in touch with the company, either through phone or email. Some have been on hold for hours without getting a response, while others have received automated messages saying that the call volume is too high. This lack of responsiveness has caused frustration and wasted time for many customers.In terms of quality of service, many customers have reported issues with booking, cancellations, and changes to their flights. Some have found that the website is buggy and unprofessional, with hidden fees and unexpected price changes. Others have had problems with the customer service team, who seem to be unhelpful and unresponsive.Pricing is another area where Flyus.com falls short. While the initial prices may seem competitive, many customers have found that the prices change unexpectedly, and the company charges extra fees for cancellations, changes, and other services. This lack of transparency has led to complaints and frustration from customers.In terms of innovativeness, Flyus.com seems to be following a traditional model of online travel booking, without any notable innovations or improvements. The website and mobile app seem outdated, and the user experience is not seamless.Overall, Flyus.com has a poor reputation among customers, with many reporting issues with customer service, quality of service, and pricing transparency. While the initial prices may be competitive, the company's lack of responsiveness, quality of service, and pricing transparency make it a less desirable choice for travelers.