Florida Totalcom Inc.

3.5

• (1 reviews)

44 911 S Woodrow Wilson St Street, Plant City

19.46

mil

44 911 S Woodrow Wilson St Street, Plant City

19.46

mil

Direction

Call now

Website

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

Reviews

All our ratings are from genuine customers

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3.5

1 reviews

Pricing

4.7

Overall

3.5

Quality

4.4

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

Florida Totalcom Inc. is a reliable business that offers various services, including internet and satellite communication. The team is friendly and welcoming, with some members showing a genuine interest in understanding customers' needs and providing suitable solutions. The company's commitment to customer service is evident, as seen in the reviews. For instance, one customer was satisfied with the team's quick turnaround and ability to resolve an issue with Hughes Net. Another customer praised the company's efforts to understand their problem and go the extra mile to resolve it.However, there are instances where the company falls short. Some customers have experienced long wait times for service, with technicians failing to show up on scheduled appointments. This can be frustrating and time-consuming, particularly when customers have to reschedule multiple times. Additionally, there have been cases of unprofessional behavior from some employees, such as hanging up the phone on customers or being dismissive of their concerns.One notable issue is the company's handling of complaints. In some cases, customers have reported feeling ignored or dismissed, with promises of follow-up action not being fulfilled. This can erode trust and make customers feel that their concerns are not being taken seriously.Despite these issues, Florida Totalcom Inc. has some redeeming qualities. The company's willingness to adapt to customers' needs and provide flexible solutions is commendable. Additionally, the fact that some employees are willing to go above and beyond to resolve issues is a testament to the company's commitment to customer satisfaction.Overall, Florida Totalcom Inc. is a business that offers a range of services, but it can improve in terms of consistency and follow-through on customer complaints. With some attention to these areas, the company can build stronger relationships with its customers and establish a reputation for reliability and responsiveness.