The staff is generally friendly and welcoming. Many patients have praised the care and attention provided by the doctors and medical staff, with some describing it as "phenomenal" and "like a family-oriented office". However, there have been some complaints about the staff being rude and unprofessional, particularly at the front desk. The office has also been criticized for poor communication, with some patients receiving appointment reminders even after their appointments were cancelled. Additionally, there have been concerns about the office's handling of patient information, with one patient reporting a HIPAA violation.The office appears to be well-staffed, but the pace can be overwhelming, and it's not uncommon for patients to experience long wait times. Despite this, many patients have praised the office's renovations, which have improved the waiting room experience. The office offers a range of services, including medical care, appointments, and prescriptions. They accept various payment methods, including credit cards, debit cards, and NFC mobile payments. The office has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to patients with mobility issues.A key issue that has been highlighted by multiple patients is the poor communication and handling of patient information. While the office has its strengths, including caring doctors and staff, the issues with communication and data protection are significant concerns that need to be addressed.