Overall, Florida Coast Equipment in Plant City, Florida, appears to be a well-established and reputable dealership for various equipment needs, including Kubota tractors, lawn mowers, and other machinery. The team's professionalism, including Gene, Ty, and other staff members, has been highlighted in several positive reviews, showcasing their expertise, patience, and willingness to help customers find the right equipment for their needs. Several customers have praised the dealership for its easy and seamless buying process, with some even noting that the staff went above and beyond to meet their expectations. However, there have been some issues reported with the service department, including long wait times, miscommunication, and poor follow-up. One customer mentioned being overcharged for repairs, which suggests that the dealership may need to work on its pricing strategy. It's also worth noting that the dealership has a wide range of products and services, including parts, rentals, and financing options, which can be beneficial for customers with diverse needs. Despite some issues, the overall impression of Florida Coast Equipment is that of a customer-centric business that values its relationships with customers. It's essential to note that the dealership's management and customer service team seem to be actively addressing customer concerns and taking steps to improve their services.