The hotel is a modest option with cozy suites, each equipped with a kitchen and an outdoor pool. The location is convenient, with a free airport shuttle. While some guests have reported cleanliness issues and noise problems, others have praised the staff for being helpful and the accommodations for being comfortable. The hotel offers free Wi-Fi and breakfast, but some guests have found the breakfast to be limited. One of the main concerns raised by guests is the presence of pests, including roaches, in some rooms. The hotel's cleanliness and maintenance are areas that need improvement. The staff, particularly Nicole and Quincy, have been praised for their professionalism and helpfulness. However, some guests have reported issues with customer service, including long wait times and unhelpful staff. The hotel's location is close to the airport and a mall, but some guests have reported issues with noise from neighboring rooms and trucks passing by. The hotel's prices are generally considered to be reasonable, but some guests have found the value to be inconsistent with the quality of the accommodations. Overall, the hotel is an average option for travelers who need a convenient and affordable place to stay near the airport. However, it may not be the best choice for those who are particular about cleanliness and service.