This business location is a solid choice for those seeking alteration and tailoring services. The overall experience is satisfactory, with a high rating for pricing, which suggests that customers find the costs reasonable. However, there is room for improvement in terms of quality, with some customers expressing disappointment with the work done. Innovativeness is also an area that could be enhanced, as some customers have reported similar experiences and expectations not being met. Despite these areas for improvement, the business seems to have a good reputation, with many customers praising the friendliness and professionalism of the staff. The business has a strong reputation for alteration and tailoring services, with many customers leaving positive reviews. Customers praise the staff for being friendly and knowledgeable, and for going above and beyond to meet their needs. Some customers have reported having their dresses altered for special occasions, such as weddings and proms, and have been impressed with the results. However, there have been some issues with quality, with some customers reporting that their alterations did not turn out as expected. In one instance, a customer reported that their dress was altered without their approval, and that they were left without a dress for their wedding. The business has taken steps to address customer concerns, including improving communication and providing better customer service. They have also implemented changes to their policies and procedures to prevent similar issues from arising in the future. Overall, this business is a good choice for those seeking alteration and tailoring services, but it is essential to carefully review and understand the business's policies and procedures to ensure that your needs are met.