Tampa
Eurowings Discover
5.29
5.29
Overview
Finding the right flights has never been easier: great offers and discounts are available on our website, online booking is reliable and fast. Book now!
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Overall
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This location, Lufthansa at Tampa International Airport, seems to be a mixed bag. The overall rating is 2.5, which indicates a mediocre experience for customers. However, there are some positive aspects to note. The staff was described as friendly and helpful in some cases, and the service was well-organized on one occasion.On the other hand, there are several issues that need to be addressed. Many customers reported bad experiences with the airline, including incompetent and rude check-in staff, delayed flights, and poor customer service. Some customers also had issues with refunds, with one customer being left with a significant financial loss after being misinformed by a customer service agent.Additionally, there have been complaints about the airline's website and online booking system. Some customers have reported difficulty in rebooking flights, and one customer was left with a double charge for the same flight.It's also worth noting that the airline has faced criticism for its customer service during the pandemic. Several customers reported being treated rudely by customer service agents, and one customer was left with a significant financial loss after being misinformed by a customer service agent.Overall, while there are some positive aspects to this location, there are also several issues that need to be addressed in order to improve the customer experience.
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Automotive & Boat Service
Airline
Transportation
Fluggesellschaft
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