Tampa
Ed Howard Lincoln
48.03
48.03
Overview
Visit Ed Howard Lincoln in Sarasota for a variety of new and pre-owned cars by Lincoln. We serve Florida and are ready to assist you!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Oil change
Car wash
Repair services
Used goods
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Review of Ed Howard Lincoln in Sarasota, Florida:Ed Howard Lincoln is a car dealership that offers a wide range of new and pre-owned vehicles, including Lincoln models. They have a convenient location on S Tamiami Trail and offer various services such as oil change, car wash, and repair services.The dealership has a 4.7-star rating on third-party review platforms, indicating a high level of customer satisfaction. However, one customer had a negative experience with a certified lemon they purchased, citing a lack of honesty from the salesperson and manager. Despite this, many customers have reported excellent service from the sales team, particularly sales representatives like Bailey and Mac, who are knowledgeable and helpful. The finance team, including Jim, has also been praised for being efficient and easy to work with.Customers have appreciated the dealership's willingness to accommodate their needs, such as providing loaner cars and convenient mobile service options. Some customers have also praised the dealership's attention to detail, with one customer mentioning that their vehicle was washed and prepared to their liking before delivery.One area for improvement is the dealership's detailing department, which one customer reported as subpar. Additionally, some customers have mentioned that they had to wait for extended periods of time for service, which may be due to the dealership's high volume of customers.Overall, Ed Howard Lincoln appears to be a reputable dealership with a commitment to customer satisfaction. While there may be some areas for improvement, the dealership's excellent service, convenient location, and wide range of services make it a great option for car buyers in the Sarasota area.Review of Ed Howard Lincoln service department:The service department at Ed Howard Lincoln has received high praise from customers, who appreciate the dealership's willingness to accommodate their needs and provide excellent service. Customers have reported that the service advisors, including Lenora and Scott, are knowledgeable and helpful, and that the dealership is committed to providing high-quality work.Some customers have mentioned that they had to wait for extended periods of time for service, but this may be due to the dealership's high volume of customers. However, the dealership has implemented mobile service options, which allow customers to have their vehicles serviced at their home or office.Customers have also praised the dealership's attention to detail, with one customer mentioning that their vehicle was washed and prepared to their liking before delivery. Additionally, some customers have reported that the dealership has helped them to resolve issues with their vehicle, even if it was not related to a warranty claim.Overall, the service department at Ed Howard Lincoln appears to be committed to providing high-quality service and meeting the needs of their customers.Review of Ed Howard Lincoln sales team:The sales team at Ed Howard Lincoln has received high praise from customers, who appreciate the team's knowledge, helpfulness, and commitment to customer satisfaction. Customers have reported that the sales representatives, including Bailey and Mac, are knowledgeable and helpful, and that they take the time to explain the features and benefits of the vehicles they are selling.Some customers have mentioned that they felt no pressure from the sales team, which made the car-buying experience more enjoyable. Additionally, some customers have praised the dealership's willingness to work with them to find a vehicle that meets their needs and budget.One area for improvement is the dealership's pricing, which one customer reported as being higher than expected. However, this may be due to the dealership's commitment to providing high-quality vehicles and services.Overall, the sales team at Ed Howard Lincoln appears to be committed to providing excellent service and meeting the needs of their customers.Review of Ed Howard Lincoln finance team:The finance team at Ed Howard Lincoln has received high praise from customers, who appreciate the team's efficiency and ease of use. Customers have reported that the finance manager, Jim, is knowledgeable and helpful, and that the team takes the time to explain the terms and conditions of the financing options.Some customers have mentioned that the financing process was smooth and efficient, and that they were able to get the financing they needed without any issues. Additionally, some customers have praised the dealership's willingness to work with them to find a financing option that meets their needs and budget.One area for improvement is the dealership's transparency regarding fees and charges, which one customer reported as being unclear. However, the dealership has implemented a policy of disclosing all fees and charges upfront, which should help to address this issue.Overall, the finance team at Ed Howard Lincoln appears to be committed to providing excellent service and meeting the needs of their customers.Review of Ed Howard Lincoln customer service:Ed Howard Lincoln has received high praise from customers for their customer service, which is considered to be one of the best in the industry. Customers have reported that the dealership's customer service representatives are knowledgeable and helpful, and that they take the time to address any issues or concerns.Some customers have praised the dealership's willingness to go above and beyond to meet their needs, including providing loaner cars and mobile service options. Additionally, some customers have reported that the dealership is committed to providing high-quality work and ensuring that their vehicles are in good condition before delivery.One area for improvement is the dealership's communication regarding maintenance and repairs, which one customer reported as being unclear. However, the dealership has implemented a system of sending reminders and notifications to customers regarding maintenance and repairs, which should help to address this issue.Overall, Ed Howard Lincoln appears to be a reputable dealership with a commitment to customer satisfaction and excellent service.
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