Unfortunately, I had a frustrating experience with this office. Despite having a good doctor, the staff's unprofessional behavior and poor communication skills made our experience very stressful. I had to call multiple times to get a refill for my child's medication, and each time, I was put on hold for an extended period or even disconnected. When I finally got through to someone, they were often unhelpful or rude. The front desk staff seemed overwhelmed and didn't seem to care about patients' concerns. The only positive experience we had was with the doctor himself, who was knowledgeable and kind. However, his staff's behavior overshadowed the good care he provided. We've had to switch to a different neurologist due to the office's poor communication and lack of concern for patients' needs. I would not recommend this office to anyone.