The staff at Novelty Pulmonary Care is very friendly and welcoming, making the experience of visiting the office very comfortable. The doctor's assistants are caring and helpful, preparing the patients for the visit with ease. Dr. Belissa Ramos Chaves is a knowledgeable and compassionate pulmonologist who takes the time to listen to her patients' concerns and explain their condition in a clear and understandable way. She is also very professional and thorough in her approach, addressing all the patients' questions and worries. The office itself is clean, modern, and well-organized, making the entire experience smooth from start to finish. Some patients mentioned that the office's location is a bit hard to find and that there is no mention of Dr. Chaves' schedule being closed on Wednesdays and Thursdays on the official website or phone.