Tampa
Directions for Living
17.54
17.54
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Innovativeness
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Pricing
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Directions for Living is a mental health service located in Clearwater, Florida, with a complex and concerning track record. The business scores reflect a mediocre overall experience. Quality of services received mixed reviews, with some clients expressing gratitude for the care they received from certain staff members, while others reported feeling judged, exposed, and unhelped. Some clients felt that the quality of care was compromised by the high turnover rate among therapists and doctors.Pricing is a strong point for Directions for Living, with clients praising the affordability of services. However, this does not compensate for the subpar quality of care and the many issues with scheduling and communication.Innovativeness is also a concern, as some clients felt that the treatment they received was not tailored to their specific needs and that they were simply given medication without proper explanation or follow-up.The major issue with Directions for Living is the lack of consistent and competent care. Many clients reported feeling lost in the system, with multiple case managers, doctors, and therapists, resulting in a disjointed and ineffective treatment plan. Some clients were prescribed medication without their consent, and others were forced to wait months for appointments, exacerbating their mental health issues.One client's experience, where they were referred to Directions for Living multiple times and still struggled to receive consistent and effective care, highlights the significant problems with the organization. The fact that some staff members are unprofessional and lack empathy is also a major concern.Directions for Living's business model seems to prioritize convenience and affordability over quality and consistency of care, which can lead to burnout and turnover among staff and dissatisfaction among clients. To improve, the organization needs to focus on hiring and retaining high-quality staff, implementing effective treatment plans, and addressing the communication and scheduling issues that plague the organization.One notable case involves a client who struggled with multiple mental health issues, including anxiety, depression, and PTSD. Despite their best efforts, the client was unable to receive consistent and effective care from Directions for Living, leading to significant setbacks and a prolonged recovery process.Directions for Living's funding model, which is largely state-funded, raises questions about the organization's accountability and commitment to providing quality care. Clients and staff have reported concerns about the organization's priorities and values, which may be at odds with the needs and well-being of its clients.Directions for Living's culture and leadership seem to prioritize expediency and efficiency over client needs and well-being, which can lead to a toxic and disorganized work environment. Staff turnover is high, and many clients report feeling like they are just another number in the system.Overall, Directions for Living has a mixed reputation, with some clients praising the care they received while others express significant concerns about the quality, consistency, and effectiveness of the services provided.
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Categories
Medical Service
Medical Centers
Mental Health
Other Medics
Psychiatry
Community & Government
Government Service
Community Service
Mental health clinic
Mental health service
Psychiatrist
Homeless service
Community health center
Social services organization
Psychotherapist
Crisis center
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