The location is situated at Building 2703, W Kennedy Blvd Boulevard, Tampa City, providing accessibility features such as a wheelchair-accessible parking lot and entrance. It operates under the umbrella of Dave Donoho - GEICO Insurance Agent, which is a well-known brand in the financial service industry. The working hours are Monday to Friday from 09:00 to 17:30 and Saturday from 09:00 to 13:00, with no services available on Sundays.The overall experience of clients has been predominantly positive, with a 4.3 rating out of 5 on third-party ratings. The staff, including Claribel Montalvo, Roy, and Hector, have been praised for their exceptional customer service, professionalism, and patience. They have been described as knowledgeable, helpful, and efficient in addressing clients' concerns and providing solutions.However, there have been a few instances of negative experiences, including one client who reported difficulty in getting in touch with their agent and experiencing poor communication and customer service. Another client reported that they were put through a call center and were unable to reach their agent.The location's working hours have been consistent, with no major changes or disruptions reported. The staff has been praised for their efficiency and ability to resolve issues promptly.One notable issue is the communication and accessibility problems experienced by some clients. It is essential to address these concerns to ensure that all clients receive the same level of service and support.