The business has a reliable and professional team. They offer speedy services with great communication, as seen in the clients' feedback. The D & L LiveScan Background Screening team provides friendly service, making the experience convenient for customers. The team is proactive in responding to client queries, showing appreciation for their business. The comments highlight the importance of excellent communication and customer service in building trust and loyalty. However, one client had a disappointing experience due to the staff's unreliability and lack of communication. It appears that the office hours and availability may not always be clearly communicated to customers, potentially leading to misunderstandings.Overall, this business seems to offer quality services, but may need to improve their communication and reliability to maintain customer satisfaction. They are wheelchair accessible, which is a notable feature. The business appears to be well-established, with a strong online presence and good ratings.