This car sales and service business has received overwhelmingly positive reviews from customers. The high overall score of 4.7 indicates that customers have had a generally excellent experience. The quality of service has also been praised, with a score of 4.8 out of 5, suggesting that the staff is knowledgeable, helpful, and attentive to customers' needs.The pricing of vehicles at this business is also highly rated, with a score of 5.0 out of 5, indicating that customers feel that the prices are competitive and fair. However, the innovativeness of the business receives a slightly lower score of 4.5 out of 5, suggesting that while the business is doing some things differently, it may not be a leader in innovation.Customers have praised the staff, particularly individuals like Jake, Mary, and Chris, who are described as knowledgeable, helpful, and professional. The business has a strong focus on customer satisfaction, with many customers commenting on the friendly and welcoming atmosphere.One customer did express some disappointment with the service they received, citing issues with communication and a sense of unprofessionalism. However, this was an isolated incident and did not seem to be a widespread problem.Overall, this business appears to be doing many things right and is highly regarded by its customers.