Citrus Sew & Vac

4.2

• (1 reviews)

1615 E Silver Springs Blvd Boulevard, Ocala

88.41

mil

1615 E Silver Springs Blvd Boulevard, Ocala

88.41

mil

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Direction

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Website

Overview

Citrus Sew & Vac

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Quality

3.1

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Tue, Feb 24, 2026

4.2

The store Citrus Sew & Vac has a relatively average overall rating, with some strengths and weaknesses. While the pricing is highly rated, indicating that customers find the store to be a good value for their money, the quality of service and repairs is not as strong, with a rating of 3.1 out of 5. This suggests that some customers have had issues with the quality of work done on their machines. On the other hand, the innovativeness of the store is highly rated, indicating that the store is doing a good job of staying up-to-date with the latest technology and products.The store has received many positive reviews from customers who have had good experiences with the staff and the quality of work. However, there have also been some negative reviews from customers who have had issues with the store's communication and follow-through. One customer reported being quoted a price for a repair, only to be charged more when the work was completed.One of the main issues with the store is the inconsistent quality of service. While some customers have reported being satisfied with the work done on their machines, others have had issues with skipped stitches, broken threads, and other problems. This suggests that the store may not have a consistent process for diagnosing and repairing problems, which can lead to frustration for customers.The store has also received some negative reviews for its customer service. Some customers have reported being treated rudely or dismissively by the staff, which can be a turn-off for customers who are looking for a positive experience.Overall, Citrus Sew & Vac is a mixed bag. While the store has some strengths, such as its pricing and innovativeness, it also has some weaknesses, such as inconsistent quality of service and customer service issues. Customers may want to approach the store with caution and do their research before making a purchase or bringing in their machine for repair.The store's working hours are limited, with the store closed on Mondays, Tuesdays, and Sundays, and open on Fridays from 9am to 5pm. This may make it difficult for customers who need to bring in their machines for repair outside of these hours.Some customers have reported having issues with the store's staff, including being treated rudely or dismissively. However, others have reported having positive experiences with the staff, who are knowledgeable and helpful.One customer reported being told that a repair would take several weeks, only to have the machine returned in the same condition, with the same problem. This suggests that the store may not always follow through on its promises, which can be frustrating for customers.The store's website is not very informative, with limited information about the store's services and products. However, the store's social media pages are more active, with regular updates and promotions.Some customers have reported having issues with the store's communication, including being unable to get in touch with the store by phone or email. However, others have reported having positive experiences with the store's communication, including being kept informed about the status of their repairs.The store has a physical location in Ocala, Florida, and appears to have a strong presence in the local community. However, some customers have reported having issues with the store's accessibility, including difficulties with parking and entering the store.The store's products and services include sewing machines, vacuum cleaners, and other household appliances. The store also offers repair services for these products, as well as sales and promotions.Overall, Citrus Sew & Vac is a mixed bag, with some strengths and weaknesses. While the store has some positive qualities, such as its pricing and innovativeness, it also has some negative qualities, such as inconsistent quality of service and customer service issues. Customers may want to approach the store with caution and do their research before making a purchase or bringing in their machine for repair.