The location has a limited number of positive reviews, but most of them are centered around good customer service and staff helpfulness. However, the majority of reviews are negative, citing long wait times, unprofessional staff, and numerous issues with the rental process. Many reviewers express frustration with the lack of adequate staffing, making it difficult to get a rental car in a timely manner. Some reviewers also report being overcharged for fuel and having issues with damage insurance. There have been instances where staff members were unhelpful, rude, and unprofessional, leading to a poor overall experience. Additionally, some reviewers have reported issues with the cleanliness of the rental cars, with one reviewer finding a nail in the tire and another reporting trash left in the car. Despite some positive reviews, the overall experience at this location seems to be plagued by issues with customer service, staff behavior, and rental car conditions.