The review of the business location reveals that customers have had both positive and negative experiences. While some customers have praised the staff, particularly Mohammed, Hassan, and Rocio, for their helpfulness and professionalism, others have complained about issues such as poor communication, delays in service, and aggressive sales tactics.One customer reported that they were not provided with two keys for their new vehicle, as they had been promised, and were instead told that the car was "as is." Another customer had to wait over a week for a diagnostic test on their vehicle, only to be told that it would take another week to complete.However, many customers have reported having a positive experience at the dealership. Some have praised the staff for being knowledgeable and helpful, and for going above and beyond to meet their needs. One customer reported that their salesperson, Josh, was "a God sent" and helped them find the perfect vehicle for their family.The dealership's service department has also received praise from customers, with some reporting that their vehicles were fixed promptly and to a high standard. However, others have complained about the high prices charged for services such as oil changes and the poor communication they received from the staff.In terms of pricing, the dealership has received mixed reviews. While some customers have praised the prices they were offered, others have complained that they were not transparent about the costs of various services and options.Overall, the review suggests that the business location has some room for improvement in terms of customer service and communication. However, the staff appears to be knowledgeable and helpful, and the dealership has received praise for its service department and pricing.Some customers have had very poor experiences, such as dealing with sales representatives who were pushy and unprofessional, or experiencing long delays in service. On the other hand, some customers have had very positive experiences, such as receiving excellent service from sales representatives like Josh and Mohammed, or having their vehicles fixed promptly and to a high standard.One customer's experience with the service department was particularly concerning, as they were not provided with a detailed breakdown of the costs of the services and were charged an additional $1000 for a warranty on a new car that already had a 3-year warranty.Despite these issues, many customers have reported having a positive experience at the dealership. Some have praised the staff for being knowledgeable and helpful, and for going above and beyond to meet their needs. One customer reported that their salesperson, Rocio, was "a joy to work with" and was very knowledgeable about the vehicles.The dealership's service department has also received praise from customers, with some reporting that their vehicles were fixed promptly and to a high standard. However, others have complained about the high prices charged for services such as oil changes and the poor communication they received from the staff.Some customers have praised the dealership for its selection of vehicles, with one customer reporting that they were able to find a vehicle that met their specific needs and budget. However, others have complained that the selection was limited, and that they were not offered the best deals.The dealership's financing options have also received mixed reviews. Some customers have reported being offered competitive interest rates and financing terms, while others have complained that they were not offered the best deals and were instead pushed towards more expensive options.Overall, the review suggests that the business location has some room for improvement in terms of customer service and communication. However, the staff appears to be knowledgeable and helpful, and the dealership has received praise for its service department and pricing.