Tampa
AT&T
17.29
17.29
Overview
Retailer providing wireless plans & a range of phones, devices & accessories.
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Overall
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This store offers a wide range of services and products, including wireless plans, phones, devices, and accessories. The staff is generally friendly and helpful, with several employees receiving praise for their excellent customer service skills. Kayla, Maria, John, and Luch are notable exceptions, going above and beyond to assist customers. The store's manager, Adam, has also received positive reviews for his patience and thoroughness.Some customers have reported having a pleasant experience at the store, finding the staff knowledgeable and helpful. However, a few issues have been raised, including a phone call being answered by a representative in Texas, who was not aware of the store's location in Florida. Another customer reported being charged more than expected for their services.On the other hand, some customers have had negative experiences, including being told that they were stuck with a 2-year contract due to the store manager's dishonesty. This highlights the importance of clearly understanding the terms and conditions of any contract before signing.The store's hours and location are convenient, and the store is clean and well-maintained. Overall, while there are some issues to be addressed, the store has a lot to offer, and with a bit of attention to detail, it could be an excellent choice for customers looking for wireless services and products. The high pricing score is due to competitive pricing and offers. The staff's knowledge and helpfulness are valued, but some customers have reported inconsistencies in the quality of service. The store's innovativeness is notable, with some employees showing a willingness to think outside the box and provide creative solutions to customers' problems.
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