Tampa
A&B Aquatics Lake & Pond Management Solutions
12.27
12.27
Overview
Greater Tampa Bay Sarasota Central Florida Lake and Pond Management for HOAs, Residential Communities, Golf Courses, Commerical Properties, Office Parks, Corporate Campuses, Apartments, Multi-Family, Resorts, Hotels, Colleges & Universities, Land Development, Private Properties, Farms, Ranches and anything market with fresh water,.
Features
Onsite services
Online estimates
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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Pricing
Innovativeness
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The business has a good reputation with a 4.4 overall score. Clients appreciate the quality of service, with an average score of 4.3 out of 5. The pricing is also reasonable, with a score of 4.8. While the innovativeness of the business is a strong point, it could be improved. Overall, the business seems to be reliable and efficient, but there is room for growth in terms of new ideas and approaches.Most clients have reported positive experiences with the business, mentioning excellent customer service, professionalism, and effectiveness. Many have praised the knowledgeable and friendly technicians who have worked on their properties. Some have also appreciated the communication and scheduling process, feeling that it was prompt and efficient.However, there have been a few instances of clients being unhappy with the service they received. In some cases, the technicians did not show up on time or did not complete the work as promised. Additionally, some clients have reported issues with the business's responsiveness to their concerns, feeling that it took too long to address their problems.One client reported a particularly negative experience, citing that the business had overpromised and underdelivered. They mentioned that the technicians had sprayed the pond with chemicals, which killed the fish, and that the business had failed to follow up and make things right. This client was very dissatisfied with the business and would not recommend it to others.Despite these negative reviews, the business seems to have made efforts to improve and respond to client concerns. The owner, Reid, has been mentioned several times as a knowledgeable and helpful person who has gone out of his way to assist clients. Overall, the business appears to be committed to providing good service and making things right when things go wrong.One issue that has been raised by some clients is the business's handling of follow-up work. Some have reported that the technicians did not show up to complete the work as promised, or that the business did not communicate effectively about scheduling. While this is not a widespread problem, it is something that the business could improve on.In terms of innovativeness, the business has shown a willingness to use new technologies and approaches, such as the amphibious vehicle for treating ponds. However, some clients have reported that the business could be more proactive in suggesting new solutions and approaches. Overall, the business seems to be a reliable and efficient choice for clients looking for pond maintenance and treatment services.
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